Shipping policy

Vitalibo – Shipping & Delivery Policy

Order Processing
All orders placed with Vitalibo are processed and prepared for shipment after the order is successfully received and confirmed. Please allow 1–3 business days for order processing before your package is shipped.

Shipping Time
Once your order has been processed and shipped, delivery typically takes approximately 5–8 business days. Delivery times may vary depending on the destination, shipping carrier, weather conditions, holidays, or other circumstances beyond our control.

Tracking Information
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available. Please allow some time for tracking information to update after your package has been shipped.

Delayed or Lost Packages
Vitalibo is not responsible for delays caused by shipping carriers, weather, customs, incorrect or incomplete shipping addresses, or other circumstances outside of our control. If your package appears to be delayed or lost, please contact us so we can assist you in contacting the shipping carrier.

Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. If you enter an incorrect or incomplete address, please contact us as soon as possible. Once an order has been shipped, we may not be able to change the delivery address.

International Shipping
For international orders, delivery times may vary. Customers may be responsible for any applicable customs duties, taxes, or fees imposed by their country.

Questions About Your Order
If you have any questions about your order or shipping, please contact our customer support team at [info@vitalibo.com].

Thank you for choosing Vitalibo. We appreciate your trust and support!